FREQUENTLY ASKED QUESTIONS

I can see 3 soaps on the product image, does that mean the price is £5.50 for all 3 soaps? 

No, the price below each product image is for one item (unless otherwise indicated) Some images are displayed with three products to show the variation between items (even from the same batch) given the artisan nature of our products. 

How much is P&P? 

Currently our retai P&P is set at a maximum price of £3.99 but if you are making a wholesale order P&P will be £8.99 (More for international orders)

Are your products vegan friendly?

Yes -They do not contain any animals products. 

Are they tested on animals? 

No- they are not and never will be tested on animals. We are a cruelty free business. 

I have sensitive skin can I still use your products? 

Indeed you can but just remember that everyone's skin is different so try out our products on a small section of your skin first. 

I would like to make a large order for an event, how do I do this? 

We are available for larger orders such as weddings, baby showers, hen parties and birthdays. Please email thesoapsistersco@gmail.com for more information. 

How long will my item take to dispatch? 

All orders will take up to 3 working days to dispatch. 

I put the wrong address on my order and need to change it? 

It is your responsibility as the buyer to ensure your provided address is correct. If this does occur please notify us ASAP via the contact us page